Terms of Sales
Article 1: Identification of the author of the offer / legal information Oriza L. Legrand Parfums SAS with capital of 500.000 € Registered office: ORIZA L. LEGRAND PARFUMS SAS - 1 rue de la Paix - 16120 Châteauneuf-sur-Charente (RCS Angoulême 753 364 066 00021 - TVA FR67 753 364 066) Tel: + 33 (0 ) 1 71 93 02 34
Article 2: Scope
These conditions apply to all sales of Oriza L. Legrand products made via the merchant website accessible from the website www.orizaparfums.com and to all countries. It is specified that these general conditions of sale are intended for private individuals only. The resale or distribution of Oriza L. Legrand products purchased on www.orizaparfums.com is strictly prohibited. For any request from a professional, contact the sales department of Oriza L. Legrand by phone at + 33 (0) 1 71 93 02 34 or by email at email@example.com
Article 3: Price
The price of the articles is in euros, all taxes included, delivery charges in addition.
Oriza L. Legrand reserves the right to modify at any time and without notice the prices of the products offered on the site orizaparfums.com. The products are invoiced on the basis of the rates posted on the site orizaparfums.com at the time of the validation of your order, subject to availability of the products ordered at this moment.
All orders are payable in Euros only.
The price including VAT of each of the items that the customer wishes to purchase, as well as the amount of the transport costs related to their delivery will be communicated to him either during his call to the Customer Service of Oriza L. Legrand, or during the connection to the Internet site. www.orizaparfums.com.
In accordance with the provisions of Article L.121-19 of the Consumer Code, the customer will receive, upon delivery, for each of the items, written confirmation of the price paid detailing the price of the items and the delivery charges set. his load.
Article 4: Order and validation
4.1 Maximum order amounts The maximum amount of an order made by a customer (same name, same address) can not exceed the sum of 5.000 € all taxes included (excluding shipping costs).
Similarly in 7 days, a customer can not spend more than 3 orders whose maximum cumulative amount can not exceed 10.000 € all taxes included (excluding shipping costs).
4.2 Orders via the Internet Orders can only be placed via the Internet on the merchant website accessible from the website www.orizaparfums.com. The customer retains the cost of telecommunication when accessing the Internet and using the site www.orizaparfums.com.
The customer declares to have read and accepted these terms and conditions of sale before placing his order. The validation of his order is therefore acceptance without restriction or reservation of these general conditions of sale.
In case of prolonged inactivity during the connection it is possible that the selection of items chosen before this inactivity is no longer guaranteed. The customer will be asked to pick up his product selection from the start.
All the steps necessary for the sale are specified on the website www.orizaparfums.com in accordance with the provisions of article 1369-4 of the Civil Code.
In application of the provisions of Article 1369-5 of the Civil Code, the customer will have the opportunity, before finalizing his order, to check the details of his order and its total price, and correct any errors, before confirm it to express acceptance. From the moment the customer has validated his order, the company Oriza L. Legrand will acknowledge receipt of it without delay and electronically, it being specified that the acknowledgment of receipt of order will not be worth in any case confirmation of the availability of the ordered products or validation of the payment of the order.
The sale will not be considered final until the confirmation of the order has been sent to the customer by the company Oriza L. Legrand, specifying the shipping of the items. Only items shipped will be charged with shipping charges.
Article 5: Availability
Product offers and prices are valid as long as they are visible on the website (www.orizaparfums.com), within the limits of available stocks. Some references, available in limited quantities, may not be available at the time of order. Indications are provided to the customer when placing an order. Errors or modifications may exceptionally exist, especially in the case of simultaneous orders of the same product by several customers.
The customer will be informed of the possible unavailability of his products by mail, or by any other means of communication (telephone, fax, etc.) within 15 days and can not hold it in any way whatsoever to the company Oriza L. Legrand.
In case of unavailability of his or her products, the customer can either choose from the range another item or cancel his order. If the buyer chooses to cancel his order, he will be immediately refunded if his bank account has already been debited and at the latest within 30 days of payment of the sums paid by the customer.
Article 6: Nominative information
6.1 Internet order
The customer must, in order to buy a product during his first order on the website Oriza L. Legrand, open a customer account and fill out an order form specifying certain mandatory fields, considered as information necessary for the management of said order and commercial relations so that its selection can be taken into account.
6.2 Collection of information from minors over 16
Unemancipated minors do not have the capacity to contract. The collection of data from minors will have to be informed by the latter, with the parental authority.
6.3 Preservation and Access to Personal Information
This personal data will be used by the company Oriza L. Legrand Parfums for commercial, marketing and / or information purposes. This information may be communicated, where appropriate, to any third party contributing to the execution, processing and payment of the order.
In order to comply with the legal and regulatory obligations and to meet the needs of its customers and ensure optimum service, the company Oriza L. Legrand Parfums will be required to keep certain information about the customer (contact details, etc ...). Under Law No. 78-17 relating to information technology and freedoms of January 6, 1978, the customers of the company Oriza L. Legrand has a right to access, modify, rectify and delete data concerning him. To exercise this right, the customer is invited to send a mail to the Customer Service of Oriza L. Legrand (address below) or an e-mail to firstname.lastname@example.org
Depending on the choice made by the customer during the creation or consultation of his personal account on the Internet, the latter will be likely to receive commercial and promotional information. If the customer no longer wishes to receive such information, he can make the request by specifying it in his account or by e-mail to email@example.com.
Article 7: Presentation and information on products
The photographs, graphics and descriptions of the products offered for sale are only indicative and in no way bind Oriza L. Legrand Parfums. Customers can obtain additional information by contacting Oriza L. Legrand's Customer Service Department.
In case of manifest error between the characteristics of the articles and their representation, Oriza L. Legrand can not be held liable.
Article 8: Refusal of orders
In accordance with the provisions of Article L.122-1 of the Consumer Code, Oriza L. Legrand shall be entitled to refuse any abnormal order or order placed in bad faith. In addition, Oriza L. Legrand will be entitled to refuse any order from a customer with whom there is a dispute over the payment of a previous order with Oriza L. Legrand, or from any other merchant.
Article 9: Shipping costs, delivery and deadlines
9.1 The products are delivered by La Poste in Colissimo for France and in Colissimo International for other countries.
Colissimo: delivery of selected items within 2 working days after your order date (for online validation before 12h, business day)
Colissimo International: delivery of selected items within 3 to 10 business days of your order date and country of destination (for online validation before 12am, business day).
Cost of deliveries:
- Free from 100 € of purchase
- 10 € for France and Europe
- 20 € for the World
For any other destination address and any request for additional information, the customer may contact the Customer Service by phone at + 33 (0) 1 71 93 02 34 or by email at firstname.lastname@example.org
In any case, in case of order to a country of non-member of the European Union, the customer is the importer of the products concerned. Customs duties or other local taxes may be payable, these customs duties are then the responsibility of the customer.
Exceedances of delivery times can not give rise to damages.
9.2 Delivery of items is made to the address indicated by the customer at the time of order (or notice of availability in the absence of the customer).
It is the customer's responsibility to check the condition of the packaging and the contents of the packages when receiving the goods and to make reservations on the delivery note if the package appears to have been opened or damaged. The signature, without reserve, of the receipt of delivery by the customer will carry acceptance of the latter.
Under no circumstances can Oriza L. Legrand be held responsible for the deterioration of the quality of the products and their packaging caused by transport.
9.3 In accordance with the provisions of Article L.121-20-3 of the Consumer Code, delivery of the ordered items will occur no later than 30 days from the day of the order, subject to full payment of the price. The delivery time varies depending on the type of port and the place of delivery. It runs from the receipt of payment or banking authorization.
For all orders placed through the website www.orizaparfums.com, delays will be indicated to the customer when ordering, it being specified that the deadlines indicated on the website www.orizaparfums.com are valid for all orders placed before noon (12 noon) Paris time (GMT + 1 am) from Monday to Friday.
Article 10: Conditions and methods of payment
Payment of the customer's purchases is made by credit card only: are accepted the cards of the network "CB", Visa, Eurocard, Mastercard.
Payment is made via the secure payment server of our partner, Banque CIC. This implies that no banking information concerning the Client passes through the site. Payment by credit card is perfectly secure.
Article 11: Cancellation / Retraction / Return / Exchanges
11.1 Cancellation of order
Any request for cancellation of an order must be made before the shipment of the products, to be taken into consideration and no later than 24 hours before the date of departure of the packages. This cancellation must be made directly to the customer service of Oriza L. Legrand by phone at + 33 (0) 1 71 93 02 34 or by mail to email@example.com.
In application of the provisions of Article L.121-20 of the Consumer Code, the customer has a period of fourteen clear days from the delivery of his order to return the item or items for exchange or refund, at choice of the customer, without penalties except for the cost of return. The customer must inform the customer service of Oriza L. Legrand in writing (mail, e-mail, via our contact form in the "withdrawal form" section below, fax) of his decision before returning the merchandise. The return costs will be borne by the customer.
The value of returned products will be refunded to the customer, upon receipt of the products concerned, or on proof of the customer's proof of shipment of the products concerned.
11.3 Return non-compliant or damaged products
In the event that one or more products are not consistent with the customer's order or are defective, damaged or damaged, the customer must immediately inform the company Oriza L. Legrand and return them at his expense and within 30 days from the delivery of the order. The replacement product (s) will be returned to the customer at the expense of Oriza L. Legrand.
In the event that the returned product or products are no longer available, the company Oriza L. Legrand will inform the customer and refund the customer the amount of said products (excluding any transportation costs).
Article 12: Retention of title
Until the effective and full payment of the price, the company Oriza L. Legrand remains the owner of the goods sold. The complete settlement will be worth transfer of property, however, the customer becomes responsible for the items from the delivery, the transfer of possession being transfer of the risks.
Article 13: Applicable Law - Litigation
13.1 These general conditions of sale are subject to French law.
13.2 In case of difficulties in the application of these general conditions of sale, we invite you to seek an amicable solution by contacting our customer service: Customer service Oriza L. Legrand 1 rue de la Paix - 16120 Châteauneuf-sur-Charente - France From Monday to Friday from 10:00 to 18:00Telephone: + 33 (0) 1 71 93 02 34 Mail: firstname.lastname@example.org
13.3 If the negotiations fail, the following provisions will apply:
13.3.1 Contract concluded by a French consumer from France: Any dispute arising in connection with the performance or interpretation of this contract shall be brought before the court of the defendant's domicile or place of delivery.
13.3.2 Contract concluded by a consumer placing an order from another country of the European Union: Any dispute arising in the context of the execution or interpretation of this contract shall be brought before the competent courts in accordance with the directives and regulations of the European Union (Brussels Convention, 27 September 1968).